CSM Magazine

MARCH 5, 2024

Gamification elements, rewards, and social features can motivate patients to continue their treatment plans and adopt healthy behaviors. Feedback and surveys: gather patient feedback to improve the app and healthcare experience. Increased engagement: apps can make healthcare more engaging and interactive for patients.

Healthcare 52

Healthcare Education Gamification Consulting 52

DMG Consulting

MARCH 31, 2019

The new paradigm of “platform as a service” means that customized solutions can be created and deployed quickly; application programming interfaces (APIs) are being used to build out functional capabilities.

Consulting 48

Consulting Consulting Contact Center Marketing 48

aircall

APRIL 16, 2021

Surveys – Send automated surveys to assess customer satisfaction after sales calls. Surveys – Send automated surveys to evaluate customer interactions. Flexibility – SaaS uses an open API (application programming interface) technology. Try HappyFox BI , Plecto , Zapier. For Support.

SaaS 62

SaaS Sales Coaching APIs 62

Nicereply

JANUARY 18, 2023

That includes the Nicereply app, which is the highest-rated customer satisfaction survey app at Zendesk Marketplace (you can read more about the most popular survey tools for Zendesk in our free Zendesk Survey Tools Comparison eBook). Free Trial: Available for 14 days Pricing: $19 – $99 per agent/ month.

Self service 52

Self service Analytics Enterprise APIs 52

aircall

MARCH 22, 2021

Fortunately, technology has also brought us an open API. Survey – Business communication tools like Diduenjoy and Nicereply allow you to automate the process of gauging customer satisfaction, so you can gather useful feedback to improve your services. . Works with help desk software to automate ticketing and sync data.

CRM 62

CRM Sales voip APIs 62

JustCall

APRIL 5, 2023

Lacks robust lead generation tools Flexible and customizable platform with a user-friendly interface Poor call quality from time to time Application programming interfaces (APIs) and software development kits (SDKs) available Customer service is great It has a Getvoip rating of 3/5 stars. USD per user/month Premier: Starting at $32.29

voip 52

voip Interactive Voice Response APIs Contact Center 52

OctopusTech

SEPTEMBER 29, 2022

It has a gamification approach where your team members can collect rewards after the completion of tasks so that they can work and grow with fun. It is one of the most popular platforms to conduct free online surveys.

Customer Service 62

Customer Service CRM Self service Analytics 62