JivoChat

JUNE 15, 2021

With Shopify’s upsell and cross-selling apps , you don’t need a live customer service rep to boost your sales. The top apps in this category can help you display relevant products for returning customers and help you upsell to new customers. Used for: Post-purchase upsells. Customize subscriptions with ReCharge’s powerful APIs.

Upselling 52

Upselling Analytics Sales Marketing 52

CustomerSuccessBox

FEBRUARY 28, 2022

Because a net retention rate above 100% means you are excelling in receiving repeat purchases, upsells, cross-sells, and expansions. Which is the key customer retention metrics to track?- Meaning they have a good customer retention rate who are paying for subscriptions, have upsells and expansions as well. The burn rate is less.

SaaS 52

SaaS Best practices Enterprise Customer retention 52

SmartKarrot

JUNE 23, 2020

Without analytics, CS teams can only rely on insufficient demographic data, or what’s called ‘vanity metrics. So, as Streaming, Sharing, Stealing: Big Data and the Future of Entertainment co-author Michael D. Behaviour analyses can help companies come up with detailed and segmented metrics that provide an insight into factors such as.

Analytics 10

Analytics SaaS Upselling Entertainment 10