APIs Chatbots industry standards Technology 
AWS Machine Learning
JANUARY 26, 2024
As your organization advances its use of emerging technologies such as generative AI and LLMs, overall organizational resiliency should be considered as a cornerstone of a layered defensive strategy to protect assets and lines of business from unintended consequences.
JustCall
AUGUST 26, 2022
This article explains what CCaaS is and how this booming technology has put organizations in control of their customer service. Also, we’ll tell you how this cutting-edge technology is giving organizations a more personalized experience with artificial intelligence (AI-enabled) contextual interaction and emotional intelligence.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechSee
FEBRUARY 16, 2023
Everyone here at TechSee is excited about the launch of our brand new “Open Integration Platform,” a full API platform that puts the visual customer experience front and center. With over 30 million visual sessions logged annually, TechSee is the industry leader in visual service transformation. For more information, visit [link]
AWS Machine Learning
APRIL 23, 2024
With Knowledge Bases for Amazon Bedrock, you can quickly build applications using Retrieval Augmented Generation (RAG) for use cases like question answering, contextual chatbots, and personalized search. It calls the CreateDataSource and DeleteDataSource APIs.
AWS Machine Learning
MARCH 14, 2024
Whether creating a chatbot or summarization tool, you can shape powerful FMs to suit your needs. Generative AI with AWS The emergence of FMs is creating both opportunities and challenges for organizations looking to use these technologies. This makes the chatbot’s responses more knowledgeable and natural.
CSM Magazine
JUNE 15, 2023
PCI Pal , the global SaaS provider of secure payment solutions for business communications, is leveraging its technology to allow organisations to integrate secure payment options to Intelligent Virtual Assistants.
NobelBiz
OCTOBER 9, 2023
This disparity can be due to outdated coding standards or a lack of modern interfaces like APIs (Application Programming Interfaces). Our platform is built with open standards and offers robust API capabilities. High Costs The technological landscape, especially in the call center industry, is dynamic and everchanging.
Expert insights. Personalized for you.
122 
Let's personalize your content