Remove APIs Remove Big data Remove SaaS Remove Strategy
article thumbnail

Designing generative AI workloads for resilience

AWS Machine Learning

If you’re performing prompt engineering, you should persist your prompts to a reliable data store. That will safeguard your prompts in case of accidental loss or as part of your overall disaster recovery strategy. In the batch case, there are a couple challenges compared to typical data pipelines.

article thumbnail

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

This post provides three guided steps to architect risk management strategies while developing generative AI applications using LLMs. A defense-in-depth security strategy uses multiple redundant defenses to protect your AWS accounts, workloads, data, and assets.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Customer Experience Management Maturity

Quadient

Dit vereist dat klantencommunicatie en digitale interacties uit een gecentraliseerde strategie voor customer experience management (CXM) komen, op basis van een compleet inzicht in wat klanten denken, voelen en zich gedragen. Gezien dit feit is het duidelijk dat bewustzijn van uw CXM-volwassenheid een concurrentievoordeel is.

article thumbnail

La maturitĂ  del Customer Experience Management

Quadient

La soppressione del cartaceo, la riduzione del volume di attività dei call center, l'empowerment degli utenti aziendali e la gestione del cambiamento sono esempi di strategie di riduzione dei costi. La LOB, in qualità di acquirente, è più interessata all'acquisto di software in abbonamento (SaaS) o di soluzioni ad hoc.

article thumbnail

Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

The Customer Service Playbook for Integration of Traditional, Digital, Social and Mobile Customer Service Strategies and Technologies-Upcoming. Natalie’s completed and published research and soon to be published content! The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming.

CRM 40
article thumbnail

Why Access to Customer Data is Essential for Sales Performance

aircall

Data helps you see market trends and sales patterns more clearly, letting you plan ahead to make the most of seasonal swings or changing consumer preferences. Customer data can even tell you which of your strategies and campaigns works best for improving sales performances and hitting targets. Tealium AudienceStream CDP.

Sales 62
article thumbnail

Why Behavioural Data and Behavioural Analytics Have Become the Secret Ingredient for Product Led Growth!

SmartKarrot

SaaS businesses, more than any other, is dependent on the customer. When companies discovered this and User Interface (UI) and Customer Experience (CX) overtook other measures of SaaS success, the way business is done shifted from market oriented one to a product led one. How to measure the effectiveness of your onboarding strategy?