article thumbnail

My October Writing Roundup

Jon Arnold

19 Webinar Preview: What Contact Centers Really Need - Big Analytics, not Big Data , JAA blog, Oct. 15 SIP Trunking vs. VoIP - What’s the Difference? , UC Today, Oct. 23 Speech Recognition Use Cases Enable Touchless Collaboration , TechTarget, Oct. TechTarget, Oct.

voip 59
article thumbnail

7 Digital Transformation Trends to Watch While You Digitize Your Business

Jive

The Internet of Things is expected to generate more data than we could possibly process—an estimated 600 zettabytes by 2020. Big Data is how we’ll make sense of it all, which is why the industry is expected to reach $102 billion by 2019. All that raw data will require better networks with epic bandwidth. Edge computing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

UCcaS,CCaaS,CPaaS – Everything You Need to Know

Hodusoft

Businesses of every size, type, and industry can benefit from using cloud services for a variety of reasons such as: Data backup Software development and testing Email Disaster recovery Virtual desktops Big data analytics Customer-facing web applications, and more. UCcaS, CCaaS, CPaaS - Everything you need to know.

APIs 52
article thumbnail

8x8 Awarded Seven New Patents Related to Truly Unified Communications

8x8

At 8x8, we aim to stay nimble, responsive and innovative as the company revolutionizes the business communications industry by unifying cloud telephony, messaging, meetings and contact center solutions along with big data and speech analytics on a single cloud platform.

voip 48
article thumbnail

Improving Your B2B Sales Cycle with Technology

aircall

Big data has changed the dynamics of the B2B sales cycle. As for the second point, the rise of big data has not only increased how much data buyers have access to, but the channels they use to do research are more flexible than ever before. 2) Predictive analytics tools use data to forecast future sales results.

B2B 62
article thumbnail

Digital Transformation Challenges: Creating Your Action Plan

aircall

Companies rely heavily on reporting without the advantage of data and analytics that are so critical to establishing efficient, productive workflows. In today’s marketplace, automation, digitization, and big data are your friends. Focusing on sales and marketing activities. Sourcing talent and retaining it.

article thumbnail

Add conversational AI to any contact center with Amazon Lex and the Amazon Chime SDK

AWS Machine Learning

Amazon Chime PSTN audio uses a SIP media application to create a programmable VoIP application. Vamshi Krishna Enabothala is a Senior AI/ML Specialist SA at AWS with expertise in big data, analytics, and orchestrating scalable AI/ML architectures for startups and enterprises.