Analytics Big data Document Scripts 
Fonolo
DECEMBER 8, 2023
We live in an era of big data, AI, and automation, and the trends that matter in CX this year begin with the abilities – and pain points – ushered in by this technology. For example, big data makes things like hyper-personalized customer service possible, but it also puts enormous stress on data security.
AWS Machine Learning
FEBRUARY 29, 2024
Knowledge Bases for Amazon Bedrock automates synchronization of your data with your vector store, including diffing the data when it’s updated, document loading, and chunking, as well as semantic embedding. RAG is a popular technique that combines the use of private data with large language models (LLMs). txt) Markdown (.md)
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AWS Machine Learning
DECEMBER 21, 2022
Customers can also access offline store data using a Spark runtime and perform big data processing for ML feature analysis and feature engineering use cases. Table formats provide a way to abstract data files as a table. Apache Iceberg is an open table format for very large analytic datasets. AWS Glue Job setup.
Callminer
SEPTEMBER 14, 2020
For instance, to improve key call center metrics such as first call resolution , business analysts may recommend implementing speech analytics solutions to improve agent performance management. Successful call centers use analytics to help aid, streamline and maximize customer service and sales needs…”. AmraBeganovich. Kirk Chewning.
AWS Machine Learning
MARCH 23, 2023
Homomorphic encryption is a new approach to encryption that allows computations and analytical functions to be run on encrypted data, without first having to decrypt it, in order to preserve privacy in cases where you have a policy that states data should never be decrypted. . resource("s3").Bucket Bucket (bucket).Object
AWS Machine Learning
JANUARY 26, 2024
Accelerate your security and AI/ML learning with best practices guidance, training, and certification AWS also curates recommendations from Best Practices for Security, Identity, & Compliance and AWS Security Documentation to help you identify ways to secure your training, development, testing, and operational environments.
Vistio
OCTOBER 5, 2021
And you can look at various specific areas such as data analytics, big data, being able to study patterns within data, using artificial intelligence or using machine learning to actually gather up every customer interaction, and remember the original problem and the solution. Like analytics, AI, machine learning.
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