Remove product call-disposition
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What is a Contact Center?

VirtualPBX

Last week we announced the newest product to our lineup The VirtualPBX Contact Center. The most notable channel being phone calls. They also resolve issues and provide information about products or services. But what is a contact center? A contact center is a vital component of any organization’s operations.

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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. At the same time, it ensures that it only connects to the answered calls. All unanswered and abandoned calls are filtered out. In fact, statistics show that the auto dialer can increase agents’ calling capacity by 7.5

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JustCall Auto Dialer vs. Mojo Dialer: Which Dialer Is Better for Your Business? [Expert Comparison]

JustCall

JustCall and Mojo Dialer both offer excellent dialers that go beyond just automating your sales calls. The website, however, is not so clear on the exact number of CRM integrations the platform offers, so you’ll have to connect with their customer care for the detailed list. What is the Mojo Dialer?

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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Still making every cold call manually? Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Sales Dialer is an outbound phone dialer system that allows you to upload contact details or lead lists via excel or through your CRM and create automated call campaigns to eliminate manual dialing effort.

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10 Best Call Center Software: 2023 Updated List

JustCall

Call centers are the face of any organization. Over the last few months, the trio of pandemic-induced workflow, fast-paced digital literacy, and the ever-increasing bar for positive customer experiences has turned the sales call center space upside down. By investing in the best call center software. million mark?

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Best Contact Center Software in 2023

JustCall

Did you know that 70% of customers that had their issues solved favourably in the first call would be willing to return to your business for repeat purchases? Let’s take a look at the top 10 inbound call center software that can help your business get all its metrics in the right place. What are Contact Center Software Solutions?

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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

Investing in the right call center monitoring software is imperative for today’s call centers. Without call center monitoring, quality assurance can suffer, customer satisfaction inevitably wanes, and compliance issues can arise. But comparing and purchasing call center monitoring software isn’t as simple as it may seem.