CSM Magazine

OCTOBER 9, 2019

OmniServ’s other airport responsibilities include Portering, Bussing and Coaching solutions, Security, Airline Check-In and Baggage Handling, Aircraft Services, Cleaning and, through our travel retail division, Blackjack Promotions, Brand Ambassadors and Retail Hosts. At OmniServ, we have a variety of ways to thank staff.

Brand ambassadors 45

Brand ambassadors Airlines Morale Government 45

Hero Digital

MARCH 12, 2019

An airline, for example, might choose a group of their frequent flyers who sometimes board other airlines on competing routes. For the airline, they would encompass many of those previously listed as well as check-in, security, boarding, in-flight, post-flight, and baggage handling. Understand Each Customer Touchpoint.

Customer Experience 46

Customer Experience Airlines Brand ambassadors Revenue potential 46

Fonolo

JULY 5, 2023

Understanding what customers mean when they say something like, “This feature makes me feel safe,” is key to understanding your target audience and their perceptions of your brand. Communicate better internally This is an often-overlooked key issue for bigger, complex businesses such as airlines.

Surveys 104

Surveys Brand ambassadors Sales Upselling 104

C3Centricity

AUGUST 26, 2019

More and more CPG companies and brands now offer a loyalty program, especially to their higher-value consumers. In general customers love to give feedback and it has the benefit of building a closer tie to the brand as they feel ownership of those launched. One great example comes from L’Oreal. Let's name and shame!

Brand ambassadors 59

Brand ambassadors Customer centricity Airlines Advertising 59

CSM Magazine

APRIL 23, 2020

Maybe the airline took it up a notch and made it good. Amazing how one airline in particular claims it has the best customer service in the industry. You can refine those needs through customer surveys, customer feedback and social media posts. But that’s where it ends. The service was mediocre. But it was not great.

Customer Service 52

Customer Service Airlines Brand ambassadors Entertainment 52

SmartKarrot

JANUARY 20, 2022

For example, Sequel MGA, the company’s MGA product, enables MGAs to manage their end-to-end processes – from product distribution and document preparation to policy administration, reporting, and accounting – through a simple, intuitive, and user-friendly interface. Triptease is a SaaS startup based in the United Kingdom.

SaaS 10

SaaS Advertising B2B Transportation 10