JustCall

APRIL 5, 2022

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. What is HIPAA Compliance?

voip 52

voip Interactive Voice Response Healthcare Transportation 52

JustCall

JANUARY 5, 2023

Speech analytics software analyses live or recorded calls and interpret emotional indicators. Speech analytics software uses artificial intelligence to analyze spoken language similar to voice recognition software. What is Speech analytics? Significance of Speech Analytics. Some Best Speech Analytics Software.

Analytics 52

Analytics Coaching Call Center APIs 52

aircall

JUNE 25, 2021

Operations management also ensures that the company follows all labor and environment regulations with an effective production process, which means utilizing optimal outputs with minimal inputs (like time, energy, and resources). Rigid technology that cannot adapt to business needs and production processes. Eliminates Bottlenecks.

Management 62

Management Education Call Center virtual call center 62

Infinity

DECEMBER 11, 2019

Industry analyst, CACI, found that 22 million people managed their current accounts on their phones in 2017, in the UK alone. Most banks use a VoIP phone system in their customer call centers. Customers who interact with their bank digitally have the same expectations as if they walked into a branch or called a hotline.

Banking 52

Banking Finance Analytics Accountability 52

JustCall

FEBRUARY 13, 2023

A small business phone system allows you to make and receive phone calls on multiple business lines. In fact, more modern versions of the PBX, like IP PBX , allow you to place calls over the internet. Unlike PBX and analog phones, VoIP phones remove the hassles of hardware installation. Why Do You Need a VoIP Phone System?

voip 98

voip Call flow Wireless Accountability 98

NobelBiz

JUNE 26, 2023

Managing a call center goes beyond delivering exceptional customer service. It requires a deep understanding of the importance of call center infrastructure to maintain a seamless operation. With that in mind, let’s take a closer look at the challenges of maintaining and upgrading call center infrastructure.

Call Center 52

Call Center Interactive Voice Response call center software CRM 52

JustCall

JANUARY 25, 2022

A small business phone system allows you to make and receive phone calls on multiple business phone lines. The more modern versions of the PBX, that is IP PBX, allows you to place calls over the internet. Unlike PBX and analog phones, VoIP phones remove the hassles of hardware installation. Why do you Need a VoIP Phone System?

voip 52

voip Call flow Accountability Wireless 52