Quality Contact Solutions

JULY 19, 2018

QCS has 70+ employees working on behalf of this client on a daily basis, including outbound sales, inbound sales, inbound customer service and inbound technical support. QCS currently staffs about 30 full-time employees for this account. The employees are dedicated to the account.

Telemarketing 63

Telemarketing Inbound sales Outbound sales outsourcing 63

JustCall

FEBRUARY 11, 2022

Key Account Manager: A key account manager is an entry level to mid level sales job. One of the main objectives of a key account manager is to develop trust relationships with clients so they don’t end up turning to competition. Preparing and planning out pre-sales and post-sales follow-ups. Inside Sales.

Sales 52

Sales B2C call center software B2B 52

Talkdesk

MAY 17, 2016

Talkdesk for Slack applies the benefits of this innovative tool by harnessing the power of real-time messages in order to improve customer support, agent coaching and more. In just a few clicks, you can integrate Talkdesk with your company’s Slack account and start seeing immediate value. Agent coaching.

Coaching 40

Coaching Call Center Inbound sales First call resolution 40

CrazyCall

AUGUST 16, 2019

That means you’ll hear a lot about sales prospecting , B2B tactics, and sales forecasting – things that for most sound like a mystery. Hire your new sales coaches for free by tuning into The Advanced Selling Podcast. Recommended episode: One Idea That Will Increase Your Sales Opportunities.

Sales 115

Sales B2B Coaching Personalization 115

CrazyCall

JANUARY 21, 2019

The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.

Telemarketing 87

Telemarketing Sales Scripts CRM 87

JustCall

APRIL 3, 2023

An inbound sales call center is an absolute necessity. Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40