Accountability Big data Engineering Upselling 
CustomerSuccessBox
MAY 30, 2022
Now, the concern here is that as a CSM, you could easily overlook a ‘green’ customer account thinking it to be a healthy one! They’re a BIG churn risk. Just imagine the enormity of untracked data. This data can uncover the underlying intent of the customer. Only data and NO insights. Based on rule engines.
Enghouse Interactive
JULY 10, 2018
Making significant changes to an account. The goal is to not have members repeating themselves every time they interact with your company.Not only does the 360 degree view allow for easier service but it also allows you to anticipate members needs, and then upsell. Inquiring about fraud or unfamiliar charges. #3.
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CustomerSuccessBox
DECEMBER 13, 2021
It is necessary because the amount of data that requires sifting through now is inhuman. Traditional Customer Success Software works on a traditional rule-based engine to generate early warning signs. Although you have access to the data, if the configuration of the rule is not correct, you will miss out.
ChurnZero
JUNE 3, 2022
To talk about what needs to change and to offer his thoughts on how you can do it, we’re joined by You Mon Tsang who founded not just one, but four successful software companies, including Biz360, Engine 140, and Milktruck, before going on to found his latest business ChurnZero where he’s CEO and founder. You Mon: Accountability.
ChurnZero
JUNE 3, 2022
To talk about what needs to change and to offer his thoughts on how you can do it, we’re joined by You Mon Tsang who founded not just one, but four successful software companies, including Biz360, Engine 140, and Milktruck, before going on to found his latest business ChurnZero where he’s CEO and founder. You Mon: Accountability.
Natalie Petouhof
SEPTEMBER 3, 2015
Bluenose helps companies spot opportunities to deepen engagement with customers and maximize revenue through renewals and upsells. Get warnings when an account is a churn risk. Suggest accounts that are ready for an upgrade. The core of Bluenose is the analytics engine. Account-based reports. Source: Bluenose.
Amity
JUNE 8, 2016
And yes, most CRM products provide their users with a means to capture activities associated with a sales process, demographic data about the customer, and their purchasing history. Of course, failure to meet them is likely to be interpreted as a violation of the rules and your relationship may be undermined.
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