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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access

AWS Machine Learning

SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. With this launch, account owners can grant access to select feature groups by other accounts using AWS Resource Access Manager (AWS RAM).

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More Than Just Number-Crunchers: How Accountants Provide Value-Added Services

Method:CRM

Those poor accountants. In fact, today’s accountants are far more than just number-crunchers — they’re leaders, strategists, technologists, advisors and business specialists. The accounting industry: (p)art of the deal. Accountants speak the language of business. For instance, look at large accounting organizations.

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Top Customer Success Courses and Training that every CSM needs in 2022

CustomerSuccessBox

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. Manage your Tasks Manage your Alerts Track Product Adoption for Accounts and much more.

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Elevate Your Call Center’s Performance with Speech Analytics

Talkdesk

If your sales and customer service reps know what works before they answer or make a call, they’ll be much better equipped to overcome objections, qualify prospective leads, diffuse churn-inducing issues and become considerably more effective on the job. Everybody knows that.

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Elevate Your Call Center’s Performance with Speech Analytics

Talkdesk

If your sales and customer service reps know what works before they answer or make a call, they’ll be much better equipped to overcome objections, qualify prospective leads, diffuse churn-inducing issues and become considerably more effective on the job. Everybody knows that.

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Add conversational AI to any contact center with Amazon Lex and the Amazon Chime SDK

AWS Machine Learning

Providing your customers with a highly efficient post-sales and service experience. Reviewing the Account Balance chatbot. As an example, this demo deploys a bot to perform three automated tasks, or intents : Check Balance , Transfer Funds , and Open Account. For example, the Open Account intent includes four slots: First Name.

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Top 5 Udemy Courses to Upskill Your Customer Success Career

ChurnZero

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. How “Big Data” is different than “Big Insight” How to create winning propositions the will turn reluctant prospects into loyal customers.

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