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Top 8 SaaS Account Management Best Practices

SmartKarrot

A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 1 Define Key or Strategic Accounts. The ideal Account Manager should be a problem solver who is sensitive to the client’s needs and spends time and energy to make them successful.

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Nov 08 – Customer Success Jobs 

SmartKarrot

Support the Business of Law sales teams (both new business and account management) throughout the new client and renewal sales cycles. Generating revenues from the existing customer base, by recommending/promoting value-added services, upgrades, and upselling into new solutions and consulting services. Apply here: [link].

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Jun 18 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director of Customer Success Location: San Francisco, CA, US Organization: Canary Technologies As a Director of Customer Success, you will design and implement best practices for building long-term strategic relationships with customers across the globe. Review meetings, creating roadmaps and strategy review.

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Q&A: The Right Way to Handle Customer Objections & Negotiations

ChurnZero

If you’re in the position where you don’t have a decision maker relationship in an existing account because you weren’t there at the beginning or you inherited it (which is super common), what you can do to start to build that is identify who that person is and then to try to get an introduction through your main point of contact.