ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. The answers are normally quite homogenous in B2C (e.g. Music on the go: Spotify.

Accountability 75

Accountability Metrics Education Marketing 75

CrazyCall

JANUARY 21, 2019

One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales. As Ken Krogue writes, telemarketing is a scripted, single-call close, usually targeting business-to-consumer (B2C) sales. You can also apply gamification to everyday work.

Telemarketing 87

Telemarketing Sales Scripts CRM 87

Vistio

APRIL 2, 2022

Things like gamification and automated recognition and reward, and aggregated data for performance support, and things like that. And many of, certainly my clients and member companies, are often refilling positions because of promotion out to other arms of the organization.

Contact Center 52

Contact Center Real estate Customer Service Self service 52

JivoChat

JULY 5, 2021

Work with B2B and B2C Customers: Magento lets you manage both enterprise quotes and customer orders through the same platform. Take a look at our next round of e-commerce tools that can help with inventory, shipping, accounting, and other operational tasks. Ongoing Training: Sourcify offers webinars and educational white papers.

Advertising 52

Advertising Analytics Sales Enterprise 52