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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

There are a number of call center software solutions on the market, comprising more than half a dozen types of these tools. That’s not to mention the number of software tools that integrate with the various call center software solutions. Types of Call Center Software.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

LinkedIn: Adam Toporek – Customer Service Expert, Speaker and Author – CTS Service Solutions. His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Follow Adam on Social Media: Twitter: Adam Toporek (@adamtoporek). Can I Work a Customer Service Job from Home?

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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Alexandra da Silva Rodrigues – Strategical Advisor for Global Contact Centers, Radisson Hotel Group. Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. One of her key drivers is employee motivation and empowerment. Connect with Alexandra.

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Top 25 SaaS Companies in the UK

SmartKarrot

Software-as-a-Service (SaaS) businesses use a cloud-based technology distribution model to deliver software. The service is up to eight times cheaper as compared to bank transfers. The Sequel is a well-known insurance and reinsurance software provider in the UK. It also comes with the option to receive money at no cost.

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