B2B Customers: The Guide to Building Better Surveys
Interaction Metrics
DECEMBER 22, 2022
How happy were your B2B customers this year? B2B Customers: The Guide to Building Better Surveys. The reason I ask is that most B2B customers are having mediocre experiences: The software development company ClearlyRated finds that B2B sectors like manufacturing, engineering, and banking have NPS scores in the mid-40s.
Let's personalize your content