Hodusoft

NOVEMBER 27, 2022

Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?

Telemarketing 52

Telemarketing Sales Interactive Voice Response call center software 52

Quality Contact Solutions

DECEMBER 31, 1969

Since the enactment of the Telephone Consumer Protection Act in 1991, companies engaged in telemarketing must be constantly vigilant to ensure their outbound call programs are compliant. I say ‘outbound’ because most telephone consumer protection laws target outbound marketers. Caller ID regulations.

Telemarketing 40

Telemarketing Scripts Abandon Call Government 40

Quality Contact Solutions

JULY 26, 2018

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. State-specific Do Not Call regulations. Call time restrictions.

Telemarketing 53

Telemarketing Wireless voip Automotive 53

Calltools

JANUARY 22, 2020

Being flagged as “spam risk” or “scam likely” is a risk for all companies that use outbound calls as part of their marketing strategy. Once your calls start getting flagged in this way, connecting to leads becomes harder than ever. This can result in your company getting caught in a downward spiral.

Telemarketing 52

Telemarketing Scripts Abandon rate Abandon Call 52

NobelBiz

MARCH 6, 2023

Track call center metrics, such as average handling time, first-call resolution rate, and customer satisfaction scores. This information is useful in identifying areas for improvement and optimizing call center operations. Lead Generation & Telemarketing Telemarketing is another application of predictive dialing campaigns.

Abandon Call 52

Abandon Call Contact Center Agent burnout Abandon rate 52

aircall

MAY 14, 2021

With advancements in technology, auto dialers come in different types and support a wide variety of use cases including sales, support, telemarketing, market research, and debt collection. Presents the risk of abandoned calls if agents take too long to connect. Requires more than a few outbound calling reps.

voip 62

voip Telemarketing Scripts Abandon Call 62

Calltools

MARCH 20, 2019

The telemarketing industry and contact centers fall under the purview of the FTC. The 3 Percent Rule The TCPA creates an ever-changing landscape where telemarketing and call center industries operate. A call is “abandoned” when no agent is available within two seconds of a person answering the call.

Telemarketing 40

Telemarketing B2C Abandon Call Technical Support 40