article thumbnail

Customer Success in Healthcare Industry: Trends and Best Practices

SmartKarrot

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. Healthcare industry is growing at a rapid rate with a CAGR of 13% and is expected to reach the market cap of $76 bn by the year 2025.

article thumbnail

Why Access to Customer Data is Essential for Sales Performance

aircall

Our world is driven by data. By 2025, global data is projected to grow to 175 zettabytes. What happens to all this data? For some businesses, they use this customer data to gain unique insights to improve things like sales performance or the customer experience. Best Practices of Customer Data Management.

Sales 62
article thumbnail

Spotlight on Global Supply Chain Management: Lessons Learned from the Semiconductor Chip Shortage

Jon Arnold

Domestic economic policies in these particular countries – Buy American Act (BAA) and Made in China 2025 (MIC 2025) respectively – may serve to protect R&D investments and to some extent domestic employment, but they don’t align well with the supply chain needs that underpin the global semiconductor sector.