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Big Data’s Big Problem

Beyond Philosophy

Big data is the gigantic data sets whose analysis could reveal predictions of human behavior. Big data is big news. But Big data is only showing us a part of the big picture. The biggest part, WHY people do what they do is, as of yet, missing from Big Data. seconds later.

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2021: Emerging AI trends in the telecom industry

TechSee

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. billion by 2025, a CAGR of 21.9% from 2020-2025. The post 2021: Emerging AI trends in the telecom industry appeared first on TechSee.

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AI technology will save contact centre agents, not displace them

Connect

Expectations regarding human displacement by AI are not unfounded, with the World Economic Forum stating in its The Future of Jobs Report 2020 that AI will replace 85 million jobs worldwide by 2025.

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Talking Omnichannel But Organised Multi Channel?

Peter Lavers

Autonomous vehicles will completely transform ownership and usage in urban areas by as soon as 2025 – and will be utterly ‘connected’ (see “The Internet of Cars” referenced by Goldman Sachs in their excellent article “ Cars 2025 ”). The 21 st century organizational design needs three P&L lenses – product, channel, and customer.

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Monitoring the latest contact center trends 2021

Spearline

The world has produced 90% of its Big Data in the past two years. By 2025, there will be 75 billion connected devices in the world. The highest number of transistors that fit into a microprocessor as of 2019 is 39.54 The computing and processing capacity of computers hits double figures every 18 months. In Q1 of 2021, 4.66

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Spotlight on Global Supply Chain Management: Lessons Learned from the Semiconductor Chip Shortage

Jon Arnold

Domestic economic policies in these particular countries – Buy American Act (BAA) and Made in China 2025 (MIC 2025) respectively – may serve to protect R&D investments and to some extent domestic employment, but they don’t align well with the supply chain needs that underpin the global semiconductor sector.

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Three AI Applications to Transform Your Customer Interactions

inmoment

Products ranged from big data analytics to speech recognition to advanced decision making to predictive technology. Gartner predicts that 95% of customer interactions will be driven by AI by 2025, leveraging chatbots and mobile messaging to complete simple tasks.