JustCall

APRIL 26, 2022

Artificial intelligence (AI) in selling has changed the form and function of the sales department for good. AI is changing how sales reps contemplate every part of the cycle, from the first interaction to the end close. Traditionally, B2B sales teams worked in a linear manner. What Is Artificial Intelligence in Sales?

Sales 52

Sales B2B Upselling Chatbots 52

Connect

DECEMBER 11, 2023

Expectations regarding human displacement by AI are not unfounded, with the World Economic Forum stating in its The Future of Jobs Report 2020 that AI will replace 85 million jobs worldwide by 2025. Lower agent attrition rates reduce training requirements and the costs associated with replacing staff.

Technology 93

Technology Average Handle Time Cloud contact First call resolution 93

aircall

MARCH 19, 2021

Our world is driven by data. By 2025, global data is projected to grow to 175 zettabytes. What happens to all this data? For some businesses, they use this customer data to gain unique insights to improve things like sales performance or the customer experience. Predict sales and marketing trends.

Sales 62

Sales CRM Marketing Best practices 62

Peter Lavers

NOVEMBER 16, 2017

Autonomous vehicles will completely transform ownership and usage in urban areas by as soon as 2025 – and will be utterly ‘connected’ (see “The Internet of Cars” referenced by Goldman Sachs in their excellent article “ Cars 2025 ”). We “do” marketing and sales, but the customer “does” their experience!

Customer centricity 183

Customer centricity Automotive Finance Marketing 183

Spearline

JULY 13, 2021

At Spearline, many of our customers have contact centers situated worldwide, used for customer service, sales, and product information. The adoption of contact center Speech Analytics. The world has produced 90% of its Big Data in the past two years. By 2025, there will be 75 billion connected devices in the world.

Contact Center 98

Contact Center Telecommunications Analytics Surveys 98