HelpCrunch

MARCH 14, 2023

You can’t just suddenly cut your spendings and order fewer take-outs to make ends [ … ] The post Chatbot Pricing: How Much Does a Chatbot Cost in 2023? appeared first on HelpCrunch blog. Business budgeting is even more daunting.

Chatbots 62

Chatbots Personalization 62

kommunicate

NOVEMBER 11, 2022

Last Updated on November 11, 2022 Looking for some amazing applications for educational chatbots in the education sector? Read on and find how chatbots for education are helping revive the sector. Chatbots in the Education Sector Chatbots today find their applications in more than just customer services and engagement.

Education 96

Education Chatbots Customer Service 96

Eptica

JANUARY 6, 2023

Date: Friday, January 6, 2023 Author: Pauline Ashenden - Demand Generation Manager 2022 highlights from our customer service blog. Published on: January 06, 2023. Author: Pauline Ashenden - Demand Generation Manager 2023 promises to be a challenging year economically, directly impact customer service teams.

Customer Service 124

Customer Service Best practices Chatbots Marketing 124

ShepHyken

DECEMBER 23, 2022

They share their top 5 unified communications predictions for 2023. 2023 will be all about customer lifecycle management (CLM). Mitel executives had more to say on CLM and what the unified communications landscape will look like in 2023. Top 5 UC Predictions for 2023. Predictable. Our prediction?

Surveys 176

Surveys Education Enterprise Technology 176

kommunicate

AUGUST 23, 2023

Last Updated on August 23, 2023 Below is a simple guide for users who have integrated a chatbot to their website and now want to track its performance. We are going to integrate Google Analytics with a chatbot built using Kommunicate’s Kompose chatbot builder. Before we dive in, let’s see why its important to integrate [.]

Chatbots 98

Chatbots Analytics 98

kommunicate

AUGUST 3, 2023

Last Updated on August 3, 2023 The month of July came along, and our engineers here at Kommunicate did what they always do best – make your chatbot builder even better. Introducing the Document scanner, letting you convert your document into a chatbot. But that is just one of the many achievements. More details about [.]

Chatbots 93

Chatbots Engineering 93

kommunicate

APRIL 26, 2023

Last Updated on April 27, 2023 In today’s digital age, chatbots have become an integral part of customer service. With the rise of social media platforms like Facebook, integrating chatbots with these platforms has become crucial for businesses to provide efficient customer support.

Chatbots 93

Chatbots Customer Support Customer Service 93

Comm100

FEBRUARY 6, 2023

In this article, we’ll share five customer experience trends that financial institutions should keep up with in 2023. 5 Customer Experience Trends of 2023 A strong customer experience is critical in helping financial institutions build lasting relationships with their customers, increase revenue, and stay ahead of the curve.

Customer Experience 76

Customer Experience Brand ambassadors Self service Chatbots 76

kommunicate

AUGUST 10, 2023

Last Updated on August 10, 2023 ChatGPT has the enormous potential to personalize customer service interactions at scale. Creating a customer service chatbot using ChatGPT is a great way to materialize your vision of world-class customer service. [.]

Chatbots 97

Chatbots Customer Service Personalization 97

kommunicate

JUNE 14, 2023

Last Updated on June 14, 2023 We are now going to teach you how to implement localization of the chat interface into both your Android and iOS app. You all know that by using Chatbot SDKs, developers can leverage features like NLP and integration with messaging platforms. Before we dive, let’s go over some basics. [.]

Chatbots 96

Chatbots 96

kommunicate

AUGUST 18, 2023

Last Updated on August 18, 2023 Product adoption, Engagement and Retention are three key ingredients in growing a business, especially one through the Product-Led Growth Model. Chatbots can be pivotal in scoring here, and we are going to tell you [.] If you want to succeed, you need to score high in each of these departments.

Chatbots 96

Chatbots Management 96

kommunicate

DECEMBER 1, 2023

Last Updated on December 1, 2023 The telecommunications market in Zimbabwe is undergoing a sea change, especially in a post-pandemic world. The post How Kommunicate’s Chatbots Saved TelOne’s Customers From Long Waiting Lines appeared first on Kommunicate Blog.

Chatbots 88

Chatbots Telecommunications Marketing Technology 88

kommunicate

APRIL 5, 2023

Last Updated on April 6, 2023 Die letzte Monat war ziemlich aufregend, nicht war? But our chatbots surely do. The post Here’s What’s New From April 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog. Didn’t understand? Neither did we. We won’t keep you waiting, so here are the deets: [.]

Chatbots 97

Chatbots 97

kommunicate

JULY 5, 2023

Last Updated on July 5, 2023 One purchase. The post Personalization At Scale: How Chatbots Can Drive Personalized Customer Experiences appeared first on Kommunicate Blog. The post Personalization At Scale: How Chatbots Can Drive Personalized Customer Experiences appeared first on Kommunicate Blog. Two scenarios.

Personalization 97

Personalization Chatbots Customer Experience 97

kommunicate

MAY 4, 2023

Last Updated on May 4, 2023 If you work at a bank or at a hospital, we have some news that will surely excite you. Banking and Healthcare chatbot templates : We [.] The post Here’s What’s New From May 2023 || Kommunicate Product Release Notes appeared first on Kommunicate Blog. So, here it goes.

Banking 95

Banking Healthcare Chatbots Engineering 95

kommunicate

JANUARY 5, 2023

Last Updated on January 5, 2023 A customer service chatbot has become a requisite for achieving great customer satisfaction. 60% of millennials prefer chatbots to have their queries addressed! The post How Customer Service Chatbots Can Improve The Customer Experience appeared first on Kommunicate Blog.

Chatbots 104

Chatbots Customer Experience Customer Service Customer Support 104

kommunicate

AUGUST 11, 2023

Last Updated on August 11, 2023 The Cryptocurrency Market Today Cryptocurrency is the currency of the future. The post How Kommunicate’s Chatbots Helped Rain.bh In The Competitive Cryptocurrency Market appeared first on Kommunicate Blog. The post How Kommunicate’s Chatbots Helped Rain.bh

Chatbots 98

Chatbots Marketing 98

kommunicate

JULY 2, 2023

Last Updated on July 2, 2023 The global E-commerce market According to Statista, the global E-Commerce market is expected to grow by 11.9% of all retail purchases will take place online by 2023. The post Chatbot Revolution: 75% Of GAP’s Queries Streamlined by Kommunicate!! appeared first on Kommunicate Blog.

Chatbots 84

Chatbots Marketing 84

Creative Virtual

JANUARY 17, 2023

Chatbots and conversational AI have been gaining acceptance as essential pieces of successful customer service and employee support strategies. If your organisation doesn’t have at least one of these solutions already, it’s likely you are planning to deploy one soon or are exploring the possibility of adding one to your 2023 strategy.

Chatbots 52

Chatbots Self service Virtual Agent CRM 52

kommunicate

MARCH 10, 2023

Last Updated on March 11, 2023 Chatbots have become an integral part of modern businesses, providing efficient and personalized customer support. However, to truly enhance the capabilities of your chatbot and provide a seamless customer experience, it is essential [.]

Chatbots 98

Chatbots Customer Support Personalization Customer Experience 98

kommunicate

DECEMBER 16, 2023

Last Updated on December 16, 2023 Here are our major updates from the month of December: 1. Multilingual capabilities on Document Scanner and Website Scraper: We are excited to announce that we have made our Document Chatbot Trainer & “Web Chatbot Trainer” multilingual.

Chatbots 52

Chatbots 52

kommunicate

NOVEMBER 2, 2023

Last Updated on November 3, 2023 We all know how chatbots are powerful virtual agents that can help you in a myriad of tasks, including automating customer support, answering FAQs, etc. We have also seen how CRM systems can help you grow your business swiftly, and how a powerful synergy of CRMs and Chatbots can [.]

Chatbots 59

Chatbots Virtual Agent CRM Customer Support 59

kommunicate

JULY 25, 2023

Last Updated on July 25, 2023 We are living in the era of ChatGPT. The post Transform any PDF or Document into a Chatbot in Just 5 minutes with ChatGPT appeared first on Kommunicate Blog. The post Transform any PDF or Document into a Chatbot in Just 5 minutes with ChatGPT appeared first on Kommunicate Blog.

Chatbots 95

Chatbots 95

kommunicate

FEBRUARY 2, 2023

Last Updated on February 2, 2023 Tilda website builder helps to create easy-to-manage websites, online stores, landing pages, and special projects without coding. In this blog, we will teach you how to add a chatbot to a [.] The post How To Add A Chatbot To Your Tilda Website appeared first on Kommunicate Blog.

Chatbots 91

Chatbots Management 91

kommunicate

MAY 12, 2023

Last Updated on May 12, 2023 Admit it, a majority of you love it when you get a correspondence with your name written on it. The post Chatbot Personalization: How To Create A Tailored Experience For Your Users appeared first on Kommunicate Blog. But what purpose does personalization serve?

Chatbots 92

Chatbots Personalization 92

kommunicate

SEPTEMBER 13, 2023

Last Updated on September 13, 2023 OpenAI’s ChatGPT changed the AI game. A Large language model that was capable of writing code, blog posts, short stories and essays, and even poems. The post Transform Any Website Into A Chatbot – Introducing Kommunicate’s Web Chatbot Trainer appeared first on Kommunicate Blog.

Chatbots 52

Chatbots 52

kommunicate

MAY 26, 2023

Last Updated on May 26, 2023 A Chatbot SDK (Software Development Kit) is a set of tools and resources that developers can use to build and deploy chatbots on various platforms. They make it easier for developers to create chatbots that can understand and respond [.]

Chatbots 52

Chatbots APIs 52

kommunicate

APRIL 4, 2023

Last Updated on April 4, 2023 Education is a traditional sector, but technological advancements make it prime for disruption. The post How BTVI Used Kommunicate’s Chatbots To Teach Across Islands appeared first on Kommunicate Blog. We are standing at the dawn of the Artificial Intelligence era.

Chatbots 93

Chatbots Education Technology 93

kommunicate

MAY 19, 2023

Last Updated on May 19, 2023 Picture this. The post Navigating the Digital Frontier: The Pros and Cons of Symptom Checker Chatbots appeared first on Kommunicate Blog. The post Navigating the Digital Frontier: The Pros and Cons of Symptom Checker Chatbots appeared first on Kommunicate Blog.

Chatbots 98

Chatbots Healthcare 98

kommunicate

JUNE 1, 2023

Last Updated on June 1, 2023 The month of May saw our engineers pull out a neat trick out of their hat, and our product is one step closer to becoming the perfect solution for all your chatbot needs. The post Here’s What’s New From June 2023 || Kommunicate Product Release Notes appeared first on Kommunicate Blog.

Chatbots 75

Chatbots Engineering 75

Lumoa

NOVEMBER 17, 2022

Here are the CX trends you can expect to see in 2023 and how to keep your e-commerce business on track with the evolution of CX. Customer Experience in E-commerce Trend Predictions for 2023. Below are some more CX trends you can expect in the coming year besides using chatbots and providing information transparency. .

Customer Experience 83

Customer Experience Chatbots Feedback Customer Support 83

kommunicate

SEPTEMBER 22, 2023

Last Updated on September 22, 2023 From providing real-time information to answering questions and even performing recurring tasks, chatbots help us with a myriad form of activities. If your business needs to communicate with customers and prospects with speed, convenience, and personalization, look no further than chatbots.

CRM 52

CRM Chatbots Personalization 52

kommunicate

NOVEMBER 9, 2023

Last Updated on November 9, 2023 Believe it or not, it is the end of 2023. The post Automate Customer Service During The Festive Season 2023 appeared first on Kommunicate Blog. The post Automate Customer Service During The Festive Season 2023 appeared first on Kommunicate Blog.

Customer Service 75

Customer Service Chatbots 75

kommunicate

MARCH 2, 2023

Last Updated on March 2, 2023 Last week Kommunicate launched the Flow Designer feature that will help users create, design, and visualize the flow of any chat conversations. With the launch of Flow Designer, Kommunicate is now a true no-code drag-and-drop chatbot builder.

Chatbots 75

Chatbots 75

Upstream Works

JANUARY 31, 2023

As 2023 unfolds, a key theme for contact center leaders to watch is reinforcing the connection between customer experience (CX) and agent experience (AX). CX must always remain the primary focus for the contact center –this recent blog post identified two 2023 trends that will have a major impact on CX.

Contact Center 78

Contact Center Journey mapping Analytics Customer centricity 78

kommunicate

OCTOBER 4, 2023

Last Updated on October 4, 2023 What is Viber? The post How To Integrate Viber Chatbot With Kommunicate – A Step By Step Guide appeared first on Kommunicate Blog. The post How To Integrate Viber Chatbot With Kommunicate – A Step By Step Guide appeared first on Kommunicate Blog.

Chatbots 59

Chatbots 59

Lumoa

SEPTEMBER 30, 2022

Let’s take a look at the trends that will shape the customer journey in banking in 2023 and beyond. Future Trends for Customer Experience in Banking in 2023. Now that we’ve covered its current state, let’s take a look at the customer experience banking trends that will shape 2023 and beyond. .

Banking 94

Banking Customer Experience Big data Chatbots 94