Hodusoft

JANUARY 18, 2022

Biggest drivers of Auto Dialer Market in 2022. The Auto Dialer Software market size 2022 is anticipated to experience significant growth over the next few years due to the unique growth patterns, potential, and promise for the marketplace. Here are some brief descriptions to help you make an educated buying choice.

Marketing 105

Marketing Call Center Education CRM 105

CSM Magazine

JUNE 27, 2023

With Zenarate’s AI Coach, newly hired and tenured agents in training role-play with their personal unbiased AI Coach, from home or office, using their own natural language without any scripting.

Coaching 59

Coaching Telecommunications Healthcare First call resolution 59

CSM Magazine

APRIL 25, 2022

According to Pew Research from January 2022 , 60% of Americans currently working remotely say that when COVID-19 is over, they’d prefer to continue working from home all or most of the time. How many times have you called into a contact center and felt like the other person on the end of the line was reading from a script?

Scripts 52

Scripts Morale Banking Contact Center 52

JivoChat

APRIL 23, 2023

In 2022 at least 88% of users had one conversation with chatbots. The chatbot had built-in scripts which enabled it to answer questions about a specific subject. Not only online stores enjoy chatbot features, but also companies from the health, financial, and education sectors, for example.

Chatbots 75

Chatbots B2C Self service Banking 75