AWS Machine Learning

OCTOBER 4, 2022

You previously had to rely on personally identifiable information (PII) rules engines that could flag false positives or miss data, or you had to build and maintain custom machine learning (ML) models to identify PII in your streaming data. Total cost for identifying log records with PII using ContainsPiiEntities API = $0.1

APIs 84

APIs Banking Analytics Accountability 84

AWS Machine Learning

OCTOBER 26, 2023

At Intuitivo, we believe that the future of retail lies in creating highly personalized, AI-powered, and computer vision-driven autonomous points of purchase (A-POP). Achieving this performance was easy with the built-in tools and APIs from the Neuron SDK. We used the torch.neuron.DataParallel() API.

APIs 101

APIs Technology Banking Customer centricity 101

CSM Magazine

JUNE 7, 2022

As contact centres embrace the world of remote and hybrid working, Rob Crutchington, Managing Director of Encoded, discusses how the cloud, open banking and the latest SCA regulations help protect the customer, agents and merchants when taking payments. Open banking opens up choice. The new world of hybrids.

Banking 52

Banking APIs Interactive Voice Response Surveys 52

Creative Virtual

JANUARY 26, 2023

By Chris Ezekiel, Founder & CEO Since the official announcement in November 2022, there has been an enormous amount of buzz and excitement about OpenAI’s ChatGPT. We’ve been having lots of discussions with our customers and partners, as well as internally, about how this can deliver value to businesses using our V-Person solutions.

Virtual Agent 52

Virtual Agent Chatbots APIs Engineering 52

Comm100

OCTOBER 19, 2022

Personal Scan. This is a verification of an individual’s identity if they make a transaction or if the bot needs to access a bank account during the chat. #3 In other words, this is the chatbot feature that mines for the user’s mood to enhance communication and make it feel like the customer is speaking to a real person.

Chatbots 89

Chatbots APIs Analytics Upselling 89

JivoChat

APRIL 23, 2023

In 2022 at least 88% of users had one conversation with chatbots. Probably, you have already seen a chat box on the side of a website screen that pops up when you enter it, even with a personalized message, for example. And the numbers are expected to keep growing. “How can I help you?”

Chatbots 75

Chatbots B2C Self service Banking 75

JivoChat

JULY 29, 2021

And 40% of consumers don’t care whether it’s a chatbot or a person providing customer service. By 2022, they could cut operational costs by $8 billion , as they continue providing the first line of customer support and giving agents time for other tasks. Personalized experiences. Reduced operational costs. Source: JivoChat.

Chatbots 52

Chatbots Sales APIs Enterprise 52