Cisco - Contact Center

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Banking 145

Banking Enterprise APIs Contact Center 145

AWS Machine Learning

OCTOBER 4, 2022

As indicated in the diagram, the S3 raw bucket contains non-redacted data, and the S3 redacted bucket contains redacted data after using the Amazon Comprehend DetectPiiEntities API within a Lambda function. Total cost for identifying log records with PII using ContainsPiiEntities API = $0.1 Costs involved. 50,000 units x $0.000002].

APIs 86

APIs Banking Analytics Accountability 86

CustomerSuccessBox

FEBRUARY 28, 2022

Twilio is a platform that creates easier communication by enabling messages, VoIP and phones to be embedded in mobile, web, and desktop applications, giving businesses the ability to have better communication with the customers with their API integrations to make it a toolkit for every developer’s need. Datadog – $1.2B

SaaS 52

SaaS Best practices Enterprise Customer retention 52

AWS Machine Learning

JUNE 7, 2023

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. We walk through how to use these improvements through code examples to use the API and process the response with the Amazon Textract Textractor library.

APIs 71

APIs Real estate Government Marketing 71

Comm100

OCTOBER 19, 2022

This is a verification of an individual’s identity if they make a transaction or if the bot needs to access a bank account during the chat. #3 Sentiment analysis comes in handy when you examine brand monitoring, market research, product analytics, and customer service. 8 Chatbot Analytics. 10 Chatbot API. Personal Scan.

Chatbots 89

Chatbots APIs Analytics Upselling 89

JivoChat

JULY 29, 2021

By 2022, they could cut operational costs by $8 billion , as they continue providing the first line of customer support and giving agents time for other tasks. Online banking and investment companies would probably put privacy and data security at the top of their “must-have” features. Analytics and reporting. Source: JivoChat.

Chatbots 52

Chatbots Sales APIs Enterprise 52

ProProfs Blog

OCTOBER 25, 2021

Easy integration with third-party applications like Hubspot, Zapier, Google Analytics, and more. Key features of SurveyMonkey are: Versatile question bank with hundreds of questions. . 3rd party integration with tools like google analytics, intercom, slack, salesforce, and so on. Exciting option to edit a live survey.

Feedback 148

Feedback Surveys Enterprise Analytics 148