2021 Chatbots Personalization Virtual Agent 
Solvvy
NOVEMBER 30, 2022
Zoom Virtual Agent , an intelligent conversational AI chatbot solution, uses natural language processing and machine learning to accurately understand and painlessly resolve issues for customers. Zoom Virtual Agent works 24/7 on multiple support channels to deliver fast, personalized customer experiences.
Creative Virtual
DECEMBER 7, 2021
Welcome to Creative Virtual’s annual year in review blog post for 2021! They also discussed the findings of ISG’s research and current successful virtual agent implementations. By Mandy Reed, Global Head of Marketing.
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Creative Virtual
OCTOBER 8, 2021
He will also be delving into ways you can use back-end integrations to take your digital self-service from basic FAQ tool to a personalized, conversational interaction. Conversational AI solutions, like chatbots and virtual agents, can have a powerful impact on customer loyalty and retention.
Creative Virtual
OCTOBER 26, 2021
Recently Corporate Vision Magazine announced the winners of their 2021 Media Innovator Awards. Creative Virtual proudly accepted the award for ‘Best Conversational AI Solutions Provider – London’ ! Our upcoming Gluon release of V-Person is the next generation of our award-winning conversational AI.
Creative Virtual
DECEMBER 10, 2020
I don’t need to tell you that not everything went as planned, but there were still some bright spots for us and the chatbot, virtual agent and live chat industry. Creative Virtual started 2020 celebrating the company’s Sweet Sixteen. 2020 was a record-breaking year for use of our virtual agent and chatbot implementations.
Creative Virtual
JANUARY 12, 2021
Organisations already using V-Person solutions from Creative Virtual had a distinct advantage in meeting the challenges of customer support during the pandemic. Many customer experience (CX) predictions for 2021 foresee conversational self-service becoming more integral to customer support strategies.
Creative Virtual
JANUARY 26, 2023
As a specialist within the conversational AI space, Creative Virtual is excited about what ChatGPT and the technology behind it bring to our industry. We’ve been having lots of discussions with our customers and partners, as well as internally, about how this can deliver value to businesses using our V-Person solutions.
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