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Announcing the Winners of ChurnZero’s 2020 ChurnHero Awards

ChurnZero

Aligning client and vendor goals to create mutually beneficial outcomes can make a big splash – not just on customer loyalty and happiness, but also your bottom line. That’s why, starting this year, we’ll recognize organizations that have shown a commitment to fostering customer centricity with the 2020 ChurnHero Awards.

Banking 40
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How to Apply Customer Experience Advocacy in Marketing

ProProfs Blog

In a world where people can easily share their experiences with businesses via social media–an assessment which can make or break a brand— customer advocacy has become one of the top priorities today. What is Customer Experience Marketing and Why Is It Important? drop in the company’s shares in pre-market trading.

Marketing 160
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4 Customer Success Lessons That You Can Learn From Playing Tetris

ChurnZero

Whether sharing a potential product application or an alternative feature use with a customer, not all of your feedback will be considered a slam dunk by your customers. But for the feedback that does stick, your account will consider you their customer champion. Customer) Fit is Key. Feeling nostalgic?

B2B 49