COPC

SEPTEMBER 9, 2019

“… the technology revolution (e.g., Ding Yi (Allen), Director of Customer Service. recently sat down with Ding Yi (Allen), Director of Customer Service, who oversees the development of artificial intelligence (AI) in customer service at Ant Financial. By the middle of 2018, the average daily volume of self-service was 4.84

industry standards 40

industry standards Self service Strategic Value Finance 40

ChurnZero

JANUARY 4, 2019

In 2019, Customer Success will rely on eliminating fragmentation and allowing people to access content and services seamlessly across all devices.” – Annie Dossey, Content Marketing Manager, Clearbridge. Increases self-service for customers across all segments. Kate Forgione, CEO and Founder, Customer Success Network.

SaaS 73

SaaS Chief Customer Officer Education Consulting 73

COPC

SEPTEMBER 3, 2019

“… the technology revolution (e.g., Ding Yi (Allen), Director of Customer Service. recently sat down with Ding Yi (Allen), Director of Customer Service, who oversees the development of artificial intelligence (AI) in customer service at Ant Financial. re-establishment of industry standards.”. We recognize that COPC Inc.

industry standards 40

industry standards Enterprise Technology Self service 40

ChurnZero

JANUARY 4, 2019

In 2019, Customer Success will rely on eliminating fragmentation and allowing people to access content and services seamlessly across all devices.” – Annie Dossey, Content Marketing Manager, Clearbridge. Increases self-service for customers across all segments. Kate Forgione, CEO and Founder, Customer Success Network.

SaaS 49

SaaS Chief Customer Officer Education Consulting 49