Talkdesk

MAY 17, 2016

Opentalk 2016 is upon us. Nothing beats being there in person. Happily, we’re diligently reporting on all the happenings and learnings at Opentalk 2016. 5 Ways to Spend the Weekend in SF Before Opentalk 2016. Zuora CEO Tien Tzuo Shares Insights at Opentalk 2016. 5 Amazing Speakers You Can Expect at Opentalk 2016.

call center software 40

call center software Customer centricity Call Center Personalization 40

aircall

JANUARY 24, 2022

The idea of customer support is more than a necessity for post-sale activities. It’s a mistake to view your customer support team as a cost center. When you make your customers feel important, your customer service team becomes a growth center that drives your revenue up continually. That figure is up by $13 billion from 2016.

Call Center 126

Call Center Best practices call center software CRM 126

Talkdesk

MAY 13, 2016

Sales development representatives (SDRs) are tasked with the challenging job of convincing prospective customers that their product or service is the best possible solution to all their problems. In order to give your SDRs the best chance of getting their foot in the door, your sales playbook needs to be optimized. Technology.

Sales 40

Sales call center software Technology Call Center 40

Talkdesk

DECEMBER 10, 2015

Like the parts of an engine, the synchronization of sales, marketing, engineers, customer success and other teams is critical to the company’s performance. We focus our teams on specific personas – the specific profiles of all people that expect to have their day-to-day work enhanced by Talkdesk’s cloud-based call center software solution.

Management 40

Management call center software Engineering Call Center 40

Talkdesk

MAY 3, 2016

Smart companies are learning that advanced business tools like cloud-based call center software can form the foundation for agents to build positive customer communication and long-term loyalty. Contextual communications are personalized interactions that are relevant in both content and delivery channel. PeopleMetrics.

Customer Experience 40

Customer Experience call center software Call Center Personalization 40

Hodusoft

JULY 31, 2018

Omni-Channel Communications A huge hot button in 2016, omnichannel communications still separate proactive businesses from their additional reactive counterparts. A holistic read of the client expertise, resolving in associate degree omnichannel approach, helps businesses offer customers an additional personal feel to resolutions.

Enterprise 40

Enterprise Call Center Customer Service Contact Center 40

Talkdesk

APRIL 18, 2016

In the past week, we’ve published six blog posts about TOPO Sales Summit 2016. Here are the top seven insights we discovered at TOPO Sales Summit 2016 : 1. Personalize your messaging and value prop to individual personas. The Talkdesk angle: Customize automated workflows to optimize efficiency on your sales team.

Sales 40

Sales call center software Call Center call center solutions 40