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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

Since 2014, the company has been offering customers its Philips HealthSuite Platform, which orchestrates dozens of AWS services that healthcare and life sciences companies use to improve patient care. Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units.

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The Aircall story, by founders

aircall

If we look at the famous Bessemer benchmark “From $1M to $100M” ; it took us exactly six years from $1M ARR to $100M like Wix, Zapier and a few others did! . 2014: The MVP. In 2014, we had an MVP: an easy-to-use phone system to get numbers all over the world and share calls across a team with collaborative features. The Takeoff.

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International Contact Centre Operations Tips & Best Practices

Callminer

To learn how CallMiner is helping African Bank better extract and operationalise insights from voice-based customer interactions in its call centres, watch to our Tech Central podcast, How CallMiner is Helping African Bank Retain and Grow its Client Base. . Encourage agents to cheer up callers with more flexible scripting.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. In 2014, Ian officially became a Certified Customer Experience Professional. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI.

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UK brands struggling with digital customer experience

Eptica

Chat is now a mainstream channel 65% of consumers are happier using chat now than five years ago , a fact mirrored by nearly half (49%) of companies advertising chat facility on their website (up from just 13% in 2014). Benchmark against the top performing customer experience leaders in your own and other sectors.