Fonolo

FEBRUARY 7, 2018

When I heard about this deal, the historic parallel that jumped out at me was the Genesys-EchoPass deal of 2013. What we didn’t know was that Avaya actually helped Spoken by “co-engineering”’ its cloudification effort. Why take a silent “co-engineering” approach? eBook: The ROI of Call-Backs for Your Call Center.

Abandon rate 65

Abandon rate Call Center Engineering Technology 65

SmartKarrot

SEPTEMBER 18, 2020

Founded in 2013, it has issued 5000 credentials for its professional clients. Additionally, the company makes eBooks, mobile applications and digital curricula. It is engineered to be a secure and convenient way for districts/schools to grant access and send data to third-party eLearning applications. Accredible. Location: Ohio.

SaaS 21

SaaS Education Coaching Healthcare 21

SmartKarrot

JANUARY 5, 2021

Starting a career as a systems engineer and transitioning into business ownership cannot be more glorious than the way Rick achieved this. Simultaneously, his passion brings him to crossroads with customer support and sales engineering, through which he establishes the potential of Customer Success driven by value, relationships, and people.

Chief Customer Officer 21

Chief Customer Officer SaaS B2B Consulting 21