Avaya Accelerates its Cloud Pivot with Reorg and Spoken Acquisition
Fonolo
FEBRUARY 7, 2018
When I heard about this deal, the historic parallel that jumped out at me was the Genesys-EchoPass deal of 2013. What we didn’t know was that Avaya actually helped Spoken by “co-engineering”’ its cloudification effort. Why take a silent “co-engineering” approach? eBook: The ROI of Call-Backs for Your Call Center.
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