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What is a citizen developer – and how can they liberate your contact center?

Babelforce

‘Software is eating the world’, wrote Mark Andreessen in the Wall Street journal in 2011. Instead of screws and bits of wood, the citizen developer has pre-built modules of software functionality (like API connectors, speech synthesis engines, automations that update databases, and more). In this article: What is a citizen developer?

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

In 2011 Gartner predicted that. I’ve seen several big wins in the banking industry. That is why contact centers must begin to migrate portions of their technology to the cloud or to solutions that can be integrated with the new generation of cloud based APIs. Teresa Cottam. Self-service. Evan Kirstel. Darren Prine.

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Top 20 SaaS Companies in Brazil

SmartKarrot

Its main goal is to assist businesses in managing their financial routines and optimizing procedures such as accounting, stock, banking, and electronic invoicing, among other things. Founded in: 2011. EBANX features hosted pages, and developer APIs, among other features. Founded in: 2011. Founded in: 2011.

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