DMG Consulting
DECEMBER 7, 2020
DMG Consulting Releases 2020 – 2021 Cloud-Based Contact Center Infrastructure Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. Where: Available at the DMG Consulting online store.
TechSee
JUNE 16, 2022
In addition, Jim has co-authored three books with his lifelong friend, mentor, and coach, Matt Rocco. As an author, consultant, and trainer, he helps organizations develop customer-focused cultures. As a consultant, he guides clients who want to develop customer-focused cultures. Follow on LinkedIn. Follow on LinkedIn.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CX Global Media
JUNE 6, 2017
Its services include telephone interpreting, video interpreting, marketing and social media, short message translation, face-to-face interpreting, project-based translation, translation and localization, consulting, and language learning. GLOBO Language Solutions, LLC was incorporated in 2010 and is based in Fort Washington, Pennsylvania.
CrazyCall
APRIL 9, 2019
Alice Heiman is a sales coach and internationally renowned sales expert who demonstrates business owners and SMBs how to generate leads, handle objections and close more deals. Colleen Francis is the president of Engage Selling Solutions, an award-winning writer and consultant, the member of the Speaking Hall of Fame. Alice Heiman.
Netomi
JANUARY 5, 2022
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Arie Goldshlager.
Fonolo
JANUARY 14, 2020
When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. We’ve all come a long way since 2010, but we couldn’t have done it without some of the most prolific influencers to ever lay hands on a keyboard. . Jeannie Walters @ Experience Investigators. Kate Nasser.
Taylor Reach Group
MARCH 20, 2018
Agent Training and Coaching as well as Reward and Recognition programs can lead the agents to reach the potential for the optimized AHT. Such data can point to the areas for improvement for each individual agent to work with their coaches and enhance their performance which will result in overall improvement for the entire team and Center.
Expert insights. Personalized for you.
62 
Let's personalize your content