Comm100

MARCH 27, 2023

Higher Education Chatbots – Everything You Need to Know In the competitive world of higher education, providing students with the very best support is key to increasing enrollment, improving student satisfaction, and reducing drop-out. This is where higher education chatbots come into play.

Education 69

Education Chatbots Wait times Surveys 69

Comm100

NOVEMBER 13, 2022

Another of the growing customer service technology trends has seen a rise in chatbots and automation. Thanks to improvements in AI and automation technologies, chatbots can now handle as much as 80% of customer needs. The primary way that organizations are introducing automation to customer service is with the adoption of chatbots. .

Customer Service 84

Customer Service Chatbots Best practices Surveys 84

Comm100

NOVEMBER 23, 2020

Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. The Comm100 system now includes a full digital omnichannel solution combining live chat, email, social media, SMS, chatbots, and knowledge base, all in one.

Chatbots 52

Chatbots Enterprise CRM Customer Support 52

AWS Machine Learning

APRIL 18, 2023

Use cases include custom chatbots, idea generation, entity extraction, classification, and sentiment analysis. On August 21, 2009, the Company filed a Form 10-Q for the quarter ended December 31, 2008. On August 21, 2009, the Company filed a Form 10-Q for the quarter ended September 30, 2008. What drives sales growth at Amazon?:

Finance 66

Finance Scripts APIs Sales 66

AWS Machine Learning

APRIL 18, 2023

Use cases include custom chatbots, idea generation, entity extraction, classification, and sentiment analysis. On August 21, 2009, the Company filed a Form 10-Q for the quarter ended December 31, 2008. On August 21, 2009, the Company filed a Form 10-Q for the quarter ended September 30, 2008. What drives sales growth at Amazon?:

Finance 52

Finance Scripts APIs Sales 52

TechSee

DECEMBER 5, 2017

Fully customizable, Enchant includes features such as unlimited Help Desk Inboxes, smart folders that update in real time, multiple knowledge base sites with their own set of articles, multiple messengers in a single account with each pointing to a different team or configured for a different website.

Contact Center 116

Contact Center Technology Self service Call Center 116

Xaqt

JUNE 1, 2020

The Great Recession in 2008-2009 accelerated the offshoring trend as companies grappled with the economic downturn. Virtual Agents and Omnichannel bots are well suited for repetitive call types, such as: reservations, scheduling, FAQs, basic account queries and updates, checking order status and even level-one tech support.

Virtual Agent 52

Virtual Agent outsourcing Call Center Real estate 52