2008 Examples Surveys Upselling 
CSM Practice
JULY 6, 2020
Since most SaaS companies started after the 2008 financial crisis, this is the first test of the sustainability of the model during the crisis. The Pacific Crest 2016 survey shows that the median cost of acquiring an ACV dollar for new customers is $1.16. Upsells is a basic form of account expansion. 2. Reduced Costs.
CSM Practice
JULY 6, 2020
Since most SaaS companies started after the 2008 financial crisis, this is the first test of the sustainability of the model during the crisis. The Pacific Crest 2016 survey shows that the median cost of acquiring an ACV dollar for new customers is $1.16. Upsells is a basic form of account expansion. 2. Reduced Costs.
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JustCall
MAY 14, 2020
Customer Success was an unexplored area back during the 2008-2009 period of the global recession. For example, conduct webinars to highlight which particular features are currently more in demand. For example, a user shows more interest in SMS related services in the demo. It also activates the new users.
JustCall
MAY 14, 2020
Customer Success was an unexplored area back during the 2008-2009 period of the global recession. For example, conduct webinars to highlight which particular features are currently more in demand. For example, a user shows more interest in SMS related services in the demo. It also activates the new users.
aircall
JANUARY 6, 2021
Hints of economic decline can lead to a national recession, such as the Great Recession that occurred after the financial crisis of 2008. Upselling, cross-selling, and social selling. Automated surveys provide an easy way to gauge customer satisfaction. . Ask for customer feedback or use automated surveys to gauge satisfaction.
Amity
OCTOBER 31, 2016
We’ve had a customer support team right from the founding of the company in 2008 and from the start, our support team has been wowing customers with their dedication and passion. Our relationship with sales also extends to upsell and cross sell down the line as customers start to see value from our platform.
SmartKarrot
MAY 11, 2021
Izosimov in 2008 for an article in Harvard Business Review, hypergrowth means ‘the steep part of the S-curve that young industries experience that sets them from losers.’. For example: Slack is a highly innovative product that has changed internal collaboration and made it intuitive for teams globally. What is Hypergrowth?
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