How Good a Liar Are You Really? Does Lying Affect Your Customer Experience?
Beyond Philosophy
MAY 21, 2021
Nir Eyal, author, consultant, and investor, created a two-by-two framework into different lying categories. We can lie a little bit and still deceive ourselves into thinking that we’re a mostly honest person. When people had higher levels of rapport, they were more dishonest towards that person to reduce conflict.
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