Beyond Philosophy

OCTOBER 23, 2017

His field, behavioral economics, is also one of the main underpinnings of our customer experience consulting at Beyond Philosophy. In 2008 he co-wrote “Nudge,” a book that argued that governments could make small changes that would “nudge” people toward desired behaviors. Behavioral Economics and Irrational Behavior.

Marketing 326

Marketing Consulting Consulting Government 326

TeamSupport

OCTOBER 8, 2020

TeamSupport is the only B2B customer support software solution to offer a Private Cloud to enterprise accounts. Our solution does not require costly consulting and difficult setup, nor is it full of hidden fees or add-ons. We’re proud that we continue to innovate in the B2B customer support software industry. Learn more about Eric.

B2C 59

B2C B2B Enterprise CRM 59

ijgolding

FEBRUARY 5, 2018

Although I was studying accounting and finance at the time, I started out in sales and marketing. I became a marketing consultant!! Linden consulted with many CEOs to determine if a measurement tool like this would be of interest – thankfully the feedback was extremely positive! What happened next?

Customer centricity 105

Customer centricity Customer advocacy Marketing Finance 105

Fonolo

NOVEMBER 17, 2020

Bill Quiseng CX Expert, Speaker & Consultant. Consumers want a place to give quick feedback, vent, and interact with their favorite brands. More and more, customers simply want to solve inquires on their own – especially for simple questions like “what’s the balance on my account.” ’ It was everyone’s problem.

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

C Space

JULY 7, 2020

According to the report, “As unprecedented as the events of 2020 have been so far, previous points of crisis such as the Great Recession of 2008 have revealed a pattern of business behaviors: initial response, recovery and renewal.” MRC’s audits are carried out by external accounting firms, primarily Ernst & Young.

Advertising 52

Advertising Consulting Consulting Surveys 52

Netomi

JANUARY 5, 2022

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Amity

OCTOBER 31, 2016

We’ve had a customer support team right from the founding of the company in 2008 and from the start, our support team has been wowing customers with their dedication and passion. My first roles out of school were in consulting for a small company in the city called Venture Accelerator Partners. We live and breathe marketing.

Coaching 0

Coaching Engineering Upselling Marketing 0