Callminer
FEBRUARY 21, 2018
Mihai Corbuleac is a Senior IT Consultant at ComputerSupport.com LLC , an IT support company providing professional IT support and cloud services to businesses across the United States since 2006. Different local regulations apply, for example, some countries require data to be stored on local servers. Formalize your QA process.
Balto
AUGUST 3, 2022
From training and coaching to software enhancements, investments allow you to scale your output without hiring, automate repetitive tasks, strengthen your funnel, and improve cross-functional collaboration and visibility. We Surveyed 500 Managers About Call Center Coaching. 2006, September 13). E.g., CSAT of 4/5 = 80/100.
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Customer Interactions
AUGUST 7, 2014
Jason Sturgill has worked for the Monterey County Information Technology Department since October 2006. For example, he took on the additional responsibility of training the ITD staff to insure the Center would have the best support possible. With its equipment aging the Center sought out a new 9-1-1 telephone system.
AWS Machine Learning
SEPTEMBER 6, 2023
It demonstrates fine-tuning on a subset of the Dolly dataset with examples from the summarization task. In this section, we specify an example dataset in both formats. learning_rate – The rate at which the model weights are updated after working through each batch of training examples. Must be an integer greater than 1.
Callminer
SEPTEMBER 5, 2017
But when the whole month has a lot of calls which were of all different types, the quality report – which can identify potential gaps and required agent coaching or training – may be delayed by many days. For example, I submitted a question to a company via email asking a specific question on how to address an issue I was experiencing.
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