Avoid IVR Jail and Release the Customer Journey
CX Global Media
JUNE 15, 2017
GetHuman started back on 2006 when, founder of several software companies, Paul English became enraged when he was locked in Verizon’s IVR jail. The post Avoid IVR Jail and Release the Customer Journey appeared first on Call Center Coach. Last year, roughly 1 in 8 Americans used GetHuman.
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