2005 Consulting Industry Surveys 
Beyond Philosophy
JUNE 16, 2022
As you might know, my podcast does an “I’m in a Pickle” feature where business people send in their business problems with customer strategy for our consult. We undertook this customer survey every year, and then ignored it—every year. Today’s pickle is sent in from Christine Jones. It drove me mad.
CCNG
OCTOBER 19, 2022
Bain, 2005) 87% of marketers say they are delivering engaging customer experiences. Martech Alliance, 2021) Nearly half (48%) of survey respondents said the customer experience they deliver falls below or significantly below their customers’ expectations. Forrester, 2016) The average email survey response rate is 24%.
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Beyond Philosophy
NOVEMBER 28, 2017
Since 2005, over 50,000 respondents, in 49 countries and multiple b2b and b2c industries have participated in research incorporating the Hierarchy model emotions. million total survey questions, with several million devoted to emotions and feelings related to experience. Some additional stats: We have asked approximately 4.5
CSM Magazine
JULY 29, 2021
Addepto is one of the top data science and AI consulting companies operating in over 12 countries. In general, Addepto’s services consist of comprehensive consulting services regarding big data analytics and data science, business intelligence (BI), machine learning (ML), artificial intelligence (AI), and even AI software development.
Fonolo
FEBRUARY 5, 2020
Data by consulting firm A.T. The report surveyed 8000 B2B and B2C customers and revealed that 75% of them expect companies to use new technologies to create better experiences. . In the Salesforce survey, this was true of all age groups with very little fluctuation. Better customer experience goes beyond your company website.
C Space
JULY 7, 2020
According to Gartner’s Annual CMO Spend Survey 2020 , “CMOs dismiss economic pessimism, as 73% expect COVID-19’s near-term negative impacts to be short-lived.” In fact, the majority of CMOs responding to this year’s survey believe the post-COVID-19 economic curve will be V-shaped. It’s unclear as to how long the audit might take.
C Space
NOVEMBER 11, 2018
A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. Such high prices might be indicative of an industry in denial about how fast consumers are really changing. So, I’m still car-less.
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