The One Relationship That Determines The Success of Your VoC Program
PeopleMetrics
DECEMBER 27, 2019
IT can also help create an automated system for this process, such as connecting a point-of-sale system or CRM to your VoC software platform via an API. If not, look to your company's business analytics and/or business intelligence department. The Analyst. Sometimes, you’re fortunate to have your own analyst. Legal & Procurement.
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