resources key-account-management-blog what-is-a-key-account-plan-and-how-does-it-affect-your-bottom-line 
Blueship Call Center
OCTOBER 9, 2023
Fortunately, there are several strategies you may use to raise the performance of your workforce. Fortunately, there are several strategies you may use to raise the performance of your workforce. Providing your staff with the tools to view their performance and its effect on the customer experience will help them perform better.
ChurnZero
FEBRUARY 4, 2022
Customer Success Metrics that Your Investors and Board Care About. Have you ever wondered what your investors are looking for in board meetings? Engaging your investors starts by understanding what they care about. Good investors care about the results of your organization.
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aircall
OCTOBER 6, 2021
Employee engagement is more than just getting things done—it’s identifying with what you do. As a business owner, you need to create an environment where there is meaning behind the tasks your employees do. One of the best strategies for increasing engagement and retention is to refine your sales onboarding process.
aircall
JUNE 7, 2021
That means building the best sales compensation model you can to incentivize your sales professionals. But your sales compensation plan can’t just be a fixed structure of incentives. It has to evolve with your business so reflects your growth strategy and business goals. . What is a sales compensation model?
Nicereply
JUNE 18, 2020
Your sales team went home, and all you had left was your current group of customers. Every customer that cancelled or didn’t repurchase would have a big impact on your business. Every customer that cancelled or didn’t repurchase would have a big impact on your business. What is customer retention?
aircall
DECEMBER 16, 2016
First, you gather data pertaining to your call centre’s performance (employee efficiency, customer attrition, speediness of execution, etc.), A successful call center monitoring strategy directly affects customer satisfaction, employee retention, and your bottom line. What is call center monitoring?
aircall
DECEMBER 16, 2016
First, you gather data pertaining to your call centre’s performance (employee efficiency, customer attrition, speediness of execution, etc.), A successful call center monitoring strategy directly affects customer satisfaction, employee retention, and your bottom line. What is call center monitoring?
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