MiaRec

APRIL 12, 2022

While most businesses prioritize new customer acquisition, it is customer retention that presents a proverbial jackpot in terms of how valuable a customer is for an organization. Existing customers:

Customer retention 52

Customer retention Analytics 52

JustCall

NOVEMBER 25, 2022

Finding valuable and relevant business insights from conversations that teams have with prospects and customers is the process of conversation intelligence. Enthu.AI’s salient characteristics include: Use cases: 100% call monitoring, agent evaluation, and customized coaching are the main use cases.

Real estate 52

Real estate CRM Coaching Contact Center 52

NobelBiz

JULY 25, 2023

Interaction Analytics often termed the keystone of customer engagement strategies, provides businesses with a profound look into customer behaviors, preferences, and patterns when engaging with products or services. Diving Deep into Call Centers Customer Interaction analytics serves as the heartbeat of modern call centers.

Analytics 98

Analytics Call Center Scripts Contact center software 98

Infinity

MARCH 24, 2022

Every customer journey is different. It involves matching revenue from customers to specific marketing activities within an attribution model. Being able to pinpoint the keywords that are driving the most conversions means you’re only spending on the ones you know are driving revenue for your business.

Advertising 52

Advertising Marketing Upselling Sales 52

ProProfs Blog

AUGUST 6, 2021

Most of the top employee engagement tools come with customized employee survey templates like: Employee Engagement Survey template. Also, you can customize the survey by adding your own logo, colors, font, and more. Modern employees today are looking beyond just a 9-to-5 job. However, statistics reveal a different story.

Employee engagement 147

Employee engagement Surveys Feedback Analytics 147

SmartKarrot

DECEMBER 21, 2021

Email is perhaps the most effective communication channel to get in touch with customers. Your welcome email serves as an opportunity for building a strong base for developing a long-term relationship with your customer. Personalization – A personalized email builds a connection with customers. Monday’s onboarding email .

SaaS 10

SaaS Marketing Feedback Upselling 10

Solvvy

SEPTEMBER 17, 2022

What is a Customer Service Knowledge Base? To build strong relationships with your customers, you must be transparent and provide information. A customer service knowledge base gives you an easy way to provide tips and guidance to educate your users or customers. Gives Your Customers Access to Accurate Information.

Customer Service 62

Customer Service Self service Engineering Customer Support 62