Call Center Metrics and KPIs: How to Measure Call Center Performance
TeleDirect
AUGUST 10, 2022
Regardless of the industry you’re in, your company’s call center is the beating heart of your whole operation. At TeleDirect, we’ve been working in the call center outsourcing industry for two decades. You can also contact us at (800) 776-1081 for more information about specific call center KPIs within your industry.
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