industries tech-manufacturing Technical Support Related Topics 
CSM Magazine
AUGUST 25, 2021
New technologies require a lot of setup and troubleshooting support. Because new devices tend to be part of a larger tech ecosystem, that support should be provided by agents with wide-ranging technical expertise. High tech with high stakes. They need an expert who can actually think through a solution.
Knoah
MAY 25, 2017
Electronic products are everywhere, and the companies that manufacturer tech goods and supply digital services need to be ready for an increasing number of consumer questions – especially as queries become more technical. A larger – and smarter – consumer group calls for new support solutions.
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TechSee
NOVEMBER 6, 2018
He calls technical support; the agent asks a series of questions. Augmented reality remote assistance can be used for a number of business applications, across a wide range of industries. Which industries are using AR remote assistance? How does augmented reality remote assistance work?
Real Blue Sky
MARCH 6, 2023
Just as your organization has core competencies, an outsource provider (OSP) has the knowledge and experience necessary to provide top-notch customer service, leveraging industry best practices to manage customer relationships. And very often, manufacturing may be outsourced and offshored.
CSM Magazine
FEBRUARY 18, 2020
With rising costs and attrition, fluctuating demand patterns, legacy tech and talent sourcing challenges, traditional brick-and-mortar contact centres are ill-prepared to meet these needs of the ‘always on’, digital savvy, global customer. However, GigCX need not just be confined to the areas of customer support.
OctopusTech
SEPTEMBER 9, 2023
As per reports by Technavio , this industry is expected to grow by 3% from 2019 to 2023. Some of the tech giants use contact center outsourcing solutions such as TCS, Dell, JPMorgan Chase, and many more because of their multiple benefits. This gives companies the flexibility to manage their internal operations effectively.
Real Blue Sky
MARCH 6, 2023
Just as your organization has core competencies, an outsource provider (OSP) has the knowledge and experience necessary to provide top-notch customer service, leveraging industry best practices to manage customer relationships. And very often, manufacturing may be outsourced and offshored.
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