product ai-call-transcription-summary 
JustCall
JANUARY 29, 2024
is probably one of our most frequently asked questions on demo calls — and it’s a fair one to ask, given how similar JustCall and Kixie can appear at the outset, and how big an investment a sales dialer can be. Here, JustCall comes out on top, offering advanced AI-powered features that give your reps an edge.
The Northridge Group
MAY 2, 2023
To get a handle on ChatGPT, its implications, benefits, challenges, and best practices for contact centers we had a virtual conversation recently with Nathan Hart, Senior Director of Technology, Solutioning & Data Analytics, The Northridge Group. It was created using AI techniques called transfer and generative learning.
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AWS Machine Learning
NOVEMBER 22, 2022
Companies that sell products or services online need to constantly monitor customer reviews left on their website after purchasing a product. We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API.
SmartKarrot
MAY 11, 2023
“85% of employers say they directly benefit from AI in the workplace” – MIT Sloan Management Review The difference between conversation and conversational intelligence and how they can improve the customer experience. Conversation intelligence platforms can automatically record, transcribe, and analyze hours of sales calls.
JustCall
FEBRUARY 13, 2024
That comes out to about $6000 a year, assuming a modest sales team of five. Great if you’re a one-dimensional sales team, not so much if you need selling flexibility for different campaign goals. Target High-Value Leads: Connect with a select group of leads with high engagement potential for the most impactful results.
JustCall
APRIL 5, 2023
Top 8 Alternatives to RingCentral – Choose the Best Call Center Software for Your Business JustCall Microsoft Teams Google Chat Nextiva Zoom Vonage Business Communication Dialpad 8X8 X Series 1.JustCall This powerful software helps add context to every call and conversation, making it productive and efficient along the way.
JustCall
JANUARY 30, 2023
With an increased focus on enhancing customer experience, solutions like business phone systems and call center platforms are non-negotiables in modern tech stacks. A study by The Northridge Group found that 73 percent of customers experience long wait times when needing to reach a human service agent. ” – 4.5
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