JustCall

JANUARY 18, 2023

Help desk services. Technical support. In business process outsourcing, a company gives their service provider-specific tasks. Most of the time, providers are also in charge of keeping track of the staff’s performance and progress and service level agreements ( SLAs ) for the work being done.

Call Center 52

Call Center Business Process Outsourcing outsourcing Telemarketing 52

SmartKarrot

JULY 14, 2021

Provide top-tier support for GoShare’s three core customer segments enterprise businesses, consumer, and contracted drivers. Establish service levels and requirements for the department. Work cross-functionally with Sales, Marketing, Engineering, and Finance to deliver the best customer experience for the customers.

Customer advocacy 10

Customer advocacy Technical Support Finance Consulting 10

Callminer

AUGUST 1, 2017

This will improve campaign performance overall including agents’ service levels. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334