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Nearshore Spotlight: Colombia

Outsource Consultants

Large & efficient transportation system. Highly-educated populations. Located near dozens of universities, colleges & technical schools. Highly-educated labor pool; low labor cost. Technical support. Omnichannel – chat and email support. Technical helpdesk. Sales with upselling.

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Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

Due to the country’s history with Britain, Jamaican call center agents are well educated and speak English as their first language. In addition to the short flight, the Dominican Republic has a safe and convenient public transportation system. Technical support and helpdesk. Many of the restaurants and hotels are U.S.

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Area Code 520: Tucson, AZ Local Phone Numbers

JustCall

Tucson area code houses major industrial sectors in optics, tourism, defense, transport, and technology. Many residents are involved in educational services and retail trade. Our technical support team is accessible 24 hours a day, 7 days a week. The area code 520 location shows an unemployment percentage of 3.1%.

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Zendesk Startup Central Q&A: Revolutionizing Remote Assistance

ViiBE Blog

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. As a button directly embedded in Zendesk Support, ViiBE allows support agents to escalate tickets to video calls with the clients in need of assistance. How has the pandemic impacted your approach?

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Flavio is the VP of Operations and Customer Support at DigiCert, Inc., DigiCert is trusted by thousands of government, education, and Fortune 500 organizations. Marsha Collier is an author, radio personality, podcast host, and educator specializing in technology, Internet marketing, and E-commerce. Flavio has a B.S.