de legal terms-of-use 
BlueOcean
APRIL 24, 2024
Please describe what elements of social responsibility this policy covers. If you’re outsourcing to an offshore, or even nearshore, location, you can’t take for granted your bidders are adhering to the same legal and ethical standards you find in most, if not all, onshore workplaces.
CSM Magazine
JANUARY 11, 2023
Providing customers with access to a variety of options, such as contact that can be used for information on self-exclusion or help with accessing support for problem gambling, can go a long way towards helping gambling organizations adhere to the varying state, federal, and international laws regulating the practice.
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Help Scout
JULY 1, 2021
And similar to other industries, positive interactions could also mean patients are more likely to continue using your services, which is good for everyone involved. And similar to other industries, positive interactions could also mean patients are more likely to continue using your services, which is good for everyone involved.
TechSee
FEBRUARY 19, 2019
Engaging your customers on a personal level is the key to long-term loyalty. As the biggest mobile trade show of the year, MWC Barcelona 2019 is an event not to be missed. This year’s theme, “Intelligent Connectivity,” focuses on highly contextualized and personalized experiences , delivered when and where customers want them. In a nutshell.
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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
Noble Systems
JANUARY 15, 2019
To make the process less stressful on collectors and ultimately a more pleasant experience for consumers, many institutions are using gamification in their contact centers. Patience, Positivity, De-escalation. Typically, this score measures how easy or difficult a customer would rate the effort required to use a product or service.
Enghouse Interactive
APRIL 17, 2019
Today, we’d like to give you some insight into the best practices for using omnichannel recording along with quality management in the contact center. Using the right approach will enable your organization to deliver better service, protect callers and agents and maximize the customer contacts that result in a positive outcome.
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