NobelBiz
JUNE 13, 2023
An increasing number of businesses are using automated calls for telemarketing, customer support, and other communication purposes. Strict adherence to telemarketing regulations is crucial for both legal compliance and maintaining a positive phone number reputation. Robocalls are one of the main culprits in this scenario.
Select VoiceCom Blog
NOVEMBER 28, 2023
Over a century later, the integration of voice-over-internet protocol (VoIP) and artificial intelligence (AI) have significantly advanced communication methods. Drawbacks of robocalls While robocalls offer convenience for call centres, they still aren’t the perfect telemarketing solution. What are Spam Calls?
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aircall
MAY 14, 2021
With VoIP technology, auto dialers can also work with PBX business phone systems that use SIP trunking. With advancements in technology, auto dialers come in different types and support a wide variety of use cases including sales, support, telemarketing, market research, and debt collection.
JustCall
MAY 26, 2022
A contact center provides additional services such as VoIP telephone services , email, text chat, fax services and direct website interface. Catering to the rising relevance of rendering Omnichannel customer support, a contact center can also be operated by outside firms. What is a contact center? What is a call center?
JustCall
MARCH 7, 2023
A dedicated contact center solution strives to meet around 90% of its customer support requirements. Recent surveys reveal that brands using omnichannel have a 90% higher customer retention rate than a single channel. This guide will cover everything you need to know about omnichannel customer contact solutions.
JustCall
APRIL 24, 2023
Introduction CallHippo is one of the most popular VoIP software providers in the market. With that said, there are several other VoIP software applications available today that offer a greater number of features and let you do more as well. However, there are other CallHippo alternatives you can also consider based on your needs.
aircall
AUGUST 18, 2021
Call recording keeps track of the conversations your team has with every customer, creating a whole library of valuable data for future use. Additionally, cloud calling software can also record Voice Over Internet Protocol (VoIP) phone calls. Deeper Customer Understanding. Improved Customer Support Team.
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